This Privacy Policy explains how we collect, use, store and protect personal information through our website and related services.
We are an Australian service-based business that works with trade businesses across Australia. We are committed to handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.
We may collect the following personal information:
Name
Phone number
Business name
Email address (if provided through booking or email communication)
Information you include in your message through our contact form
Booking details submitted via Calendly
Basic website usage data (such as pages visited and general location data)
We do not collect payment information through our website.
We do not sell products online.
We collect personal information when you:
Submit a contact form on our website
Book a call through Calendly
Email us directly
Interact with our website (via cookies and analytics tools)
We only collect information that is reasonably necessary for our business activities.
We collect personal information so we can:
Respond to enquiries
Assess whether our services are a good fit for your business
Schedule and conduct calls
Provide and improve our services
Communicate with you about your enquiry
Monitor and improve website performance
We do not sell or rent your personal information to third parties.
We use trusted third-party service providers to operate our website and communication systems. These may include:
Google Sites (website hosting)
Google Workspace (email services)
Calendly (online booking system)
Google Analytics (website analytics)
These providers may store data on secure servers, including servers located outside Australia. We take reasonable steps to ensure that third-party providers handle personal information appropriately.
Each provider has its own privacy policy, which you may review on their respective websites.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information is stored through secure systems provided by Google Workspace and other reputable service providers.
Access to personal information is limited to authorised persons within our business who need it to perform their role.
While we take reasonable precautions, no method of transmission over the internet is completely secure.
You may request access to the personal information we hold about you.
If you believe your information is incorrect, incomplete or out of date, you may request that we correct it.
To request access or correction, please contact us using the details below. We will respond within a reasonable timeframe.
Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.
We use Google Analytics to collect general website usage information, such as:
Pages visited
Time spent on pages
Device type
General geographic location
This information is used to improve our website and services. It does not personally identify you.
You can control or disable cookies through your browser settings.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@workflowservices.com.au
You may also contact us to:
Request access to your personal information
Request correction of your information
Make a privacy-related enquiry or complaint