This service is designed for trade businesses that:
Have 2–10 staff
Rely on phone calls, quotes, and referrals
Are busy on the tools or managing a small team
Trades we usually work with
Plumbers, electricians, builders, concreters, roofers, landscapers, HVAC.
Where Trade Businesses Lose Work
Most tradies don’t realise how much work is being lost from simple breakdowns in their enquiry management system.
Common Problems We See
Missed calls while you're on site
Enquiries sitting in texts, emails, or voicemails
Quotes sent but never followed up
No clear way to track who has been contacted
Slow response times costing you the job
These aren’t marketing problems.
They’re system problems.
And they can be fixed.
How this system works
Capture
We make sure enquiries don’t fall through the cracks — even when you miss a call.
Follow-up
Every enquiry gets followed up properly and on time. No more “I forgot to call them back.”
Win
More quotes accepted. More jobs booked. Same leads, better results.
What’s included
Our enquiry management system for tradies includes:
Enquiry capture setup
Missed call handling (if required)
Structured follow-up system for calls, texts and quotes
Simple tracking system (no complicated CRM)
Ongoing tweaks to improve results
This is built for small Australian trade businesses — practical, lean, and easy to manage.
What we don’t do
No complicated CRMs
No long contracts
What the first 30 days look like
Week 1: Review your current setup and identify leaks
Week 2: Install enquiry and follow-up systems
Week 3: Systems live and running
Week 4: Fine-tune and tighten up
Most businesses start seeing improvements within the first month.
Why this works
We’re not reinventing the wheel.
Most trade businesses lose work for the same reasons:
Missed calls
Slow follow-up
No system
Fixing those basics improves results fast, without spending more on ads.